Smart Hotel Lahore, Lahore

I had a wonderful experience at this hotel! The location was spot on, very close to some amazing food spots which made it even better. The staff was incredibly helpful and made us feel at home. However, a couple of minor issues with the room cleanliness kept it from being perfect. Overall, I'd definitely recommend this place for anyone visiting Lahore.

My stay at Smart Hotel was disappointing and stressful. Despite a confirmed reservation, the staff harassed me about payment while my family and luggage were still in the room. The hotel needs to improve its service to better respect guests, making it an unsatisfactory choice for business travelers. However, the location is decent, being close to popular eateries.

My experience at Smart Hotel was frustrating, marked by unprofessional staff behavior despite a confirmed reservation. The rooms had unpleasant smells, and cleanliness was a significant issue, especially in the bathrooms. The breakfast situation was equally disappointing, lacking basic supplies, and the rush to clear up right at the end was rude. I cannot recommend this hotel for a pleasant stay.

I had an exceptional experience at this hotel. The location is perfect for anyone visiting, right near popular dining spots. The staff made us feel at home with their warm demeanor, and I must commend Mr. Naseer and Mr. Omar for their outstanding service. However, I was disappointed that there weren't more options for breakfast, and the room amenities could use some updating. Overall, it's a great choice for families, but don't expect a lavish dining experience.